Change Log

• Version 1.0
  • First Release
• Version 2.0
  • Added Calendar Option
  • Added Invoices
  • Added email features
  • Optimized search code
  • New database structure
• Version 3.0
  • Added Survey Option
  • Added new stylesheet and graphics
  • Added graphical reports
• Version 3.5
  • Added monthly calendar
  • Added calendars to start page
  • Added new Knowledge base links and format
  • Added new reports
• Version 3.51
  • Optimized display code
  • Optimized queries
  • Modifed contact list options
  • Updated help text
• Version 3.52
  • Replaced calendar selector code for Mozilla compatability
  • Updated menus for Mozilla compatability
• Version 4.00
  • Redesigned menu structure
  • Added task list
  • Added FAQ
  • Added links List
  • Added automated System inventory
  • Added software inventory
  • Added license inventory
  • Added computer overview
  • Added database management features
  • Added informaton and PIM overview screens
• Version 4.01
  • Billing now any date range
  • Fixed display errors
  • Optimized database queries
• Version 4.02
  • Added SLA Management
  • Change menu layout
  • Added status to tasks
  • Changed menues to auto-change
  • Overall error fixes
• Version 4.03
  • Added Timesheet addon
• Version 4.50
  • Added request printing sheet
  • Fixed time display issues
  • Fixed calendar display issues
  • Fixed admin login request lists
  • Added ability to link to request in email
  • Upgraded request and action history reports
  • Upgraded email functionality in mailing request
  • Added cookie support for login information
  • Optimized database access to speed up all pages
• Version 5.0
  • Updated Database design
• Version 5.5
  • Updated coldfusion support to MX version
• Version 5.6
  • Optimized code for speed
  • Added error checking code
• Version 5.7
  • Enhanced email handling and notification
  • Added length to several data fields
• Version 5.8
  • Recoded support for dispatcher user
  • Added catch-all email routing for domains.
  • Modified management menu for ease of use
• Version 5.9
  • Added database export and generic query feature
  • Added support for auto-creating accounts through email submissions
  • Added support for attachments in email.
  • Improved stylesheet for better readability
  • Added link to hide graphic header
  • Added time zone support
• Version 5.10
  • Added direct quickbooks export
  • Added part orders
  • Added hourly and fixed travel charges
  • Updated directory structure
  • Added ability to mark items as billed
  • Added end of day email summary of SLA and requests.
• Version 6
  • Added sales tax suport
  • Added printing to PDF of reports and invoices
  • Added grouping for categories
  • Added many new reports and listings
  • Added filters to list displays
  • Added online help for each page
  • Added ability to close all requests from admin menu
  • Added Salesnet Conduit
• Version 6.01
• Added search by date range
• Fixed search display issue
• Version 6.1
• Updated external conduits
• Version 6.2
• Added ability to submit through web form
• Updated PDF printing support
• Version 6.3
• Bugfix wrapup
• Version 6.4
• Optimize Calendar Views
• Added email notification to actions