Consultant's Help Desk: Web-based help desk software for the IT consultant

  Try a demo of new version 6.4!

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  • Set labor costs per client per category
  • Clear and complete billing
  • Export to Excel
  • Export to Quickbooks

Set labor costs per client per category
You can set your labor rate on a per client per category basis. You create your list of service categories like 'network' or 'basic service' or 'web management' and then set the labor charge for each client for each of these categories.

Clear and complete billing
Consultant's Help Desk tracks all your hours and a sales, when a request is closed it is added to the clients invoice automatically. Clients can see their invoice in progress throughout the month so there are no surprises. Invoices are presented in a clear and concise format to show all aspects of service costs.

Export to excel
The online invoice generated by the help desk may be all you need to bill your clients, but you will most likely want to export your data into your accounting application. Microsoft Excel format it the most widely accepted standard for data import into accounting packages like Quickbooks.

Export to Quickbooks
Labor can now be directly exported into quickbooks timer fomat to be added to your invoices. This automates the export process and improves accuracy.

Your help desk can be remotely hosted and managed to provide the best availability and reliability, accessible anywhere through the web, all with no administration overhead

Everything you need for your helpdesk; service requests, inventory, sales, billing, a knowledge base, task calendar, email and much more.
Consultant's Help Desk includes an integrated knowledge base to store all your client information

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