Consultant's Help Desk: Web-based help desk software for the IT consultant

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Inventory Management

  • Create types of equipment
  • Create models of equipment
  • Define specific parts

Create types of equipment
Instead of locking you into a specific definition of parts you can define all of the general part categories, like printers, then you can specify whatever items you want to track for that item to make it unique.


Create models of equipment
Once you have creates a part type, you can further define parts by creating a specific instance of a part, like a 20 gig hard disk.


Define specific parts
Once you have defined a category and model, you can add a specific part you to your inventory and track it from there, transfer it to a client inventory, or sell it.


 

 

Your help desk can be remotely hosted and managed to provide the best availability and reliability, accessible anywhere through the web, all with no administration overhead

Everything you need for your helpdesk; service requests, inventory, sales, billing, a knowledge base, task calendar, email and much more.
Consultant's Help Desk includes an integrated knowledge base to store all your client information
 

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